1.Where do you deliver to?
RisSMart offers domestic deliveries throughout Malaysia via PosLaju.
It's an express delivery service with tracking number and insurance. We
will only be held responsible as long as the items are still in our
warehouse. Once the items are shipped out, it will solely be PosLaju responsibility to ensure it'll reach your doorstep within 2-3
working days.This means that we are accessible to cater to the needs of
our loyal customers!
2. How long does it take to deliver my parcel?
understand our customer's enthusiasm in expecting the arrival of your
items. Therefore, you can expect the item to arrive at your doorstep
within three working days time for Peninsula Malaysia, with exception on
weekends and public holidays. As for Sabah and Sarawak it may take an
extra day or two.
3. Has my order been shipped yet?
are processed on a daily basis. An email will be sent to your
registered email address to inform you regarding the current status of
you order. Once the order has been shipped, a unique tracking number
will be sent to your email for your convenience to track your parcel's
whereabouts. Please be advised that paid orders made by 3.00pm will be
shipped out on the day itself whereas orders made after that will be
shipped out on the next day.
4. How do I track my parcel?
You may track the whereabouts of your parcel simply by clicking on the PosLaju link: http://www.poslaju.com.my/track-trace-v2/ Key in the unique reference number provided into the Track and Trace tab at the left hand corner.